ONBOARDING, RECONSIDERED

Everyone hates
change. But…

THE ALFON WAY

Change feels different
when the hotel team is not facing it alone.

005 ONBOARDING

How Alfon goes live.

A focused five-stage process, configured around the hotel and delivered with the team.

STEP01

Discovery

We learn the hotel’s standards, departments and operational rhythms before anything is configured.

STEP02

Intelligence setup & PMS configuration

Alfon is configured around the hotel’s workflows, data structure, routing rules and PMS environment.

STEP03

Team training

Each department and shift receives focused, hands-on training built around its real responsibilities.

STEP04

Testing

Realistic guest scenarios test every response, task route, ownership rule and service standard.

STEP05

Deployment

Alfon goes live with close support, clear ownership and the hotel team ready from the first interaction.

From first conversation to confident deployment.

DISCUSS YOUR HOTEL